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Although 'Catchers of the Light' has done everything possible to ensure customer satisfaction as regards the content, quality, accuracy and usefulness of its products, the very nature of an eBook means that returns are not possible. Once downloaded the eBook or any of its parts or chapters cannot be returned or money refunded, unless the customer wishes to purchase an 'upgrade'.
'Upgrade' is defined to be the purchase of a complete part(s) of the eBook or the complete 'Catchers of the Light', having previously purchased chapter(s) or parts(s). In such cases we will either refund the money previously paid and charge you the full cost of the new part(s) or the complete eBook; or charge you the full sale price less what you have previously paid. The method of refund will be at our discretion.
Please note a 'refund' on chapters purchased will only be given if the customer 'upgrades' to the complete eBook or the part from which the chapters are contained. For example if you purchase I.2 (Frederick Scott Archer) and wish to buy Part I (Origins of Astrophotography) then a 'refund' will apply. A 'refund' will not apply if you purchase I.2 and wish to now buy Part II (Lunar Astrophotography). |
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